Support first, innovation follows
Since 2012, Power Pro team support 500+ hotels everyday for 24 hours
Real Time 24 Hours Support. Call us, chat us anytime. We are here
Real Time 24 Hours Support. Call us, chat us anytime. We are here
Real Time 24 Hours Support. Call us, chat us anytime. We are here
Real Time 24 Hours Support. Call us, chat us anytime. We are here
We genuinely enjoy supporting our fellow hoteliers everyday. With our fellow hoteliers in our mind, we created our own Customer Relationship Management (CRM) software named Power Pro Care and Collaboration (CnC).
CnC is designed using our cloud technology to make sure that our support team can support you anytime and anywhere. CnC is connected to Ticketing, Email, Phone Caller ID, Incoming & Outgoing Call; and it is integrated with Remote Access API, Amazon Web Service, Google Cloud, CCTV.
It also has features like Project Management, Job Sheet, Dashboard, Reminder, Notification, File Sharing, Version History and many other features that is designed so that our support team can provide you with the best service quality.
60,000+
emails received
210,000+
picked up calls
178,000+
remote support
47,000+
tickets solved
0.7 - 1.4
average ticket age /day
We believe in technology that cares for people; 9 years of Power Pro Cnc helped us to be more than a product
9 Years of Power Pro Care and Collaboration (CnC)
Our Newest Support Channel: Telegram and WhatsApp Chat
Yay!
Power Pro team is officially on WhatsApp Business Account and Telegram now!
Our WhatsApp just migrated to WhatsApp Business Account! Our integration is linked to our customer/hotel information in our support system. So, every time you chat us, we automatically know your customer profile and support history. Also, this integration let multiple agents from our team to handle your questions or requests.
WhatsApp : +62-877-0050-7017 (Click number direct to WA support) or Telegram: https://t.me/powerprobot
Our team is available on call to assist you and your employee
Our Core Value: Service & Customer
In the ever-changing market, Power Pro team is ready to be a reliable partner for you and your employee. Therefore, we ensure our support team and technology able to keep your hotels operating day and night.
With our CnC data, we track and compile every single question and problems from our customers; how many times they called, emailed, and requested remote support from us. All of these made us understand each of our customers personally and throughly.
Every data we learned from Cnc will help us to provide proactive support and prevent future problems. So, your hotel will keep operating seamelssly day and night.
